Hiring: Benefits Call Center Representative Company: Conduent Location: Chesapeake, VA Job Posted Time: 2026-09-11 13:13:07 Employment Type: On-site About the job Required Skills: •As a Benefits Call Center Representative, you will support customers by answering incoming calls and helping them understand their employee benefits. Calls may include questions related to healthcare, retirement, and additional employee perks. •Manage a steady volume of calls while navigating multiple systems, actively listening, and providing clear, accurate information. Your ability to communicate effectively and deliver strong customer service will help create a positive experience for every caller. •High school diploma, GED, or college degree •Demonstrated capacity to successfully complete a paid training program •Answer incoming calls and assist customers with benefit-related inquiries •Provide clear explanations of healthcare, retirement, and other benefit options •Navigate multiple systems while maintaining accuracy and efficiency •Maintain professionalism and empathy in all customer interactions Qualifications: •Previous customer service and/or call center experience •Excellent verbal and written communication skills •Strong typing and keyboarding skills •Demonstrated capacity to multitask and navigate multiple systems Compensation: •Health benefits for you and your family, including medical, dental, and vision, starting on day 1 Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!