Hiring: Beneficiary Services Representative (PEBLO) Company: HealthCare Resolution Services, Inc. Location: Portsmouth, VA Job Posted Time: 2026-09-17 14:58:55 Employment Type: Contract Target Skills & Keywords : HIPAA About the job Required Skills: •Demonstrated capacity to plan, organize and manage functions and staff within an MTF to meet program objects. Knowledge of the military healthcare organizational structure, major issues, policies, procedures and operations related to the management of the healthcare delivery systems. •In depth knowledge, experience and training to handle and solve complex cases that arise when addressing fitness for duty or physical disability evaluation issues. •Tact, diplomacy, and restraint in counseling and and explaining entitlements, benefits and responsibilities to all customers. •Effective interpersonal communication skills to effectively accomplish the IDES process. •Master of oral and written communication and customer service principles, methods, practices and techniques analytic methods, to include research tools and statistical analysis and, interpersonal relations practices. •Demonstrated capacity to communicate effectively both orally and in writing to motivate, train, and work effectively with a diverse workforce. Must be able to draw realistic conclusions and recommend viable solutions. •Demonstrated capacity to gather data from various sources, analyze date, statistical analysis, prepare statistical reports and recommendations for improvement. •Skill in applying fact finding, analytical, and problem solving methods and techniques. Qualifications: •The contractor shall use the Disability Counseling Guide for Physical Evaluation Board (PEB) Liaison Officers (PEBLO) as guidance for administrative support. •The Government will provide basic military health care principles and practices, PEBLO, MEB, TDRL and DES training. •Associate Degree in business administration, management or health care organizations from an accredited college or university Compensation: •Medical, Dental and Vision through Carefirst BCBS Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!