Behavioral Health Clinical Assistant

Relief Mental Health - Oak Brook, IL

Hiring: Behavioral Health Clinical Assistant Company: Relief Mental Health Location: Oak Brook, IL Job Posted Time: 2026-09-15 15:10:11 Target Skills & Keywords : Clinical Documentation, EHR, Electronic Health Records, HIPAA, Patient Scheduling, Prior Authorization About the job Required Skills: •Patient Experience & Front Desk Support •Deliver a high level of professionalism, empathy, and compassionate support to patients, families, and colleagues •Greet and assist patients and visitors upon arrival to the clinic •Serve as a point of contact for patients by responding to phone calls, voicemails, emails, and in-person inquiries •Review patient paperwork for completion and accuracy and assist patients with required forms when needed. •Field patient questions and direct concerns to the appropriate provider or staff member •Schedule patient appointments and coordinate follow-up care •Maintain cleanliness and organization of the office, treatment areas, and equipment Qualifications: •High School Diploma or equivalent required •Bachelor’s Degree, or equivalent work experience required •Previous healthcare experience required (behavioral health experience strongly preferred) •Demonstrated capacity to learn and maintain Electronic Health Record (EHR) systems •Valid CPR/AED certification or ability to obtain during the training period •Demonstrated capacity to obtain TMS administration certification through the BrainsWay TMS system within one month of employment (training provided) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!