Hiring: Banking Service Technician II Company: Convergint Location: Bethel, CT Job Posted Time: 2026-09-16 12:55:59 Employment Type: Full-time / Remote Target Skills & Keywords : Project Management About the job Experience: •5-7 years in electronic security industry •7 years in electronic security industry Required Skills: •Troubleshoot, repair, and perform preventive maintenance on banking security equipment including security camera, access control, and alarm systems, banking drive-up equipment, vaults, safe deposit boxes, ATMs and more. Qualifications: •Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. •Troubleshoots, repairs, and replaces all components of remote, audio, and video equipment. May install, configure, and support a variety of network systems and equipment for assigned projects. Performs preventative maintenance as needed. Acts as a mentor to less experienced staff by using technical knowledge, skills, and experience. •Handles moderately complex installations for remote units such as alert systems. Installs new units with final connections, testing, and training. •Responds to moderately complex customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis. Work assignments are varied, of moderate scope and complexity, and may require originality and ingenuity in some situations. •Identifies potential project challenges, communicates to appropriate parties, and assists in the development and implementation of strategies to minimize deviations from estimated costs and project deadlines. •Inspects completed work for conformance with specifications, requirements, and compliance with applicable manufacturer's specifications. Refers only to the most complex issues to higher levels. •Estimates cost, time, and materials for replacement equipment. •Cleans, maintains, adjusts, calibrates, and services equipment used in the performance of duties. •Executes all work in accordance with State and local regulations, general best practices as well as company health and safety policies and procedures. Uses strong troubleshooting skills to isolate and fix problems in malfunctioning equipment or software systems. •Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service. Compensation: •10 Company Holidays and Paid Time Off starting at 13 days annually Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!