Hiring: Banking Center Operations Coordinator Company: First Horizon Bank Location: Knoxville, TN Job Posted Time: 2026-09-11 11:43:49 Employment Type: On-site Target Skills & Keywords : Capital Markets, Fixed Income, Microsoft Office, Private Banking, Risk Management, Vault About the job Experience: •Lead the Client Experience efforts of the banking center, including delivering excellent client experiences consistently and promptly resolve client issues effectively. •Ensure an excellent overall client experience by assisting clients with select service needs. •Lead and oversee ensuring proper control and maximum efficiency in transactional processing. Provide transactional processing support in order to keep client wait times to a minimum. •Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. •Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. Required Skills: •On site at location listed in job posting. •Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure center cash is managed, balanced, and secured within the established limits following bank policy. •Process client transactions accurately and efficiently and using sound judgment when providing approvals and overrides to safeguard against fraud and errors. •Stay informed on operational updates and communicate critical policy, procedure, and compliance changes or alerts to the team. •Manage access controls by ensuring proper dual control where applicable, and uphold secure handling of keys, combinations, and sensitive assets in accordance with bank procedures. •Mitigate the bank’s risk as outlined in the Compliance and risk management section below including assisting with cash audits and ensuring accurate record retention. •Compliance and risk management •Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Qualifications: •High school diploma or GED required Bachelors degree preferred and 2-5 years of experience or equivalent combination of education and experience •Computer And Office Equipment Skills •CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) •Medical with wellness incentives, dental, and vision Compensation: •Medical with wellness incentives, dental, and vision Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!