Hiring: AWS Application Production Support Engineer ** Company: CGI Location: Lafayette, LA Job Posted Time: 2026-09-12 11:25:41 Target Skills & Keywords : AWS, CI/CD, Change Management, CloudWatch, EC2, ECS, GitLab, IaC, Jira, Lambda, Linux, Python, SQL, Security Clearance, ServiceNow, Splunk, Terraform About the job Experience: •2+ years of hands on AWS application production support experience, ideally providing Level 2 or comparable support. Required Skills: •CGI is seeking an AWS Application Production Support Engineer to provide Level 2 and Level 2.5 support for business critical applications running in AWS production and non production environments within the financial services industry. •This is a hands on production support position that requires independent troubleshooting, good escalation judgment, and the ability to use Python or similar scripting to automate repetitive support activities. •This position is required in one of the following locations: Lafayette, LA, Knoxville, TN, Columbia, SC, Birmingham, AL •Your future duties and responsibilities •Provide Level 2 and Level 2.5 support for AWS hosted production and non production applications. •Monitor application health using Splunk, Amazon CloudWatch, and related observability tools. •Investigate alerts, application failures, log anomalies, failed jobs or transactions, and infrastructure related incidents. •Troubleshoot AWS services including EC2, ECS, Lambda, EventBridge, and CloudWatch. Qualifications: •Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field. •CGI's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave . •Learning opportunities and tuition assistance . Wellness and Well being programs •Together, as owners, let’s turn meaningful insights into action. •Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… •You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. •Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. •You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. •Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. •We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. Compensation: •$86,500 - $110,100 / year •Matching contributions through the 401(k) plan and the share purchase plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!