Hiring: AVP, Operations Implementation and Innovation Company: Manulife Location: Boston, MA Job Posted Time: 2026-09-11 17:59:42 Employment Type: Full-Time Target Skills & Keywords: Strategy Development, Transformation, Operations Leadership, Program Delivery, Change Enablement, AI & Automation, Digital Transformation, Low-Code Toolkits, Operating Model Design, Regulatory Risk & Control Frameworks, Wealth & Asset Management Operations, Fund Operations, Data & Analytics, OKRs & KPIs, Executive Advisory, Stakeholder Management, Governance Frameworks, Continuous Improvement Experience: - 15+ years in strategy, transformation, or operations leadership - Proven track record overseeing complex program delivery, ensuring delivery on time and on budget - Experience with digital transformation and driving operating model change with AI and low-code toolkits - Experience leading and developing high-performing teams in a complex matrix organization Required Skills: - Expertise in program delivery, execution, and change enablement - Strong understanding of regulatory risk and control frameworks - Knowledge of wealth and asset management operations, fund operations, and regulatory frameworks across global jurisdictions - Strong verbal and written communication with the ability to articulate vision, possibilities, and outcomes across all levels - Strong adaptability and agility; able to reprioritize effectively in fast-moving environments - Ability to translate ambiguous business problems into structured analysis and recommendations - Proficiency in data, analytics, and automation to enhance decision-making Qualifications: - Senior leadership capability to act as a strategic advisor and execution catalyst across Retail & Wealth Operations - Ability to define and operationalize strategic roadmaps, including development of key OKRs and KPIs - Skilled in establishing governance and delivery frameworks that embed accountability and measurement - Capable of embedding risk, compliance, and control standards into transformation activities, ensuring audit readiness and regulatory alignment - Adept at overseeing testing, readiness, and post-implementation controls to safeguard operational integrity - Experienced in identifying and scaling innovation opportunities, driving AI, automation, and digital capabilities - Proven ability to design scalable operating models that improve service quality and productivity - Strong executive advisory and stakeholder management skills, including preparing board-ready presentations and transformation reporting - Committed to fostering a culture of inclusion, accountability, collaboration, constructive challenge, and continuous improvement Compensation: Not specified in the job posting. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!