Hiring: AV Support Services Lead Company: Diversified Location: Greater Orlando Job Posted Time: 2026-09-16 13:47:05 Employment Type: Full-time / Remote Target Skills & Keywords : AutoCAD, Microsoft Excel, Visio About the job Experience: •3+ years of experience in enterprise level AV support Required Skills: •Preference given to prior experience with staff/team management •Knowledge of Cisco TMS or Control Hub •Knowledge of MS Teams Portal and MS Pro Portal •Knowledge of Crestron - Commercial Solutions Intermediate (CTI-CS-I) •Certifications from: QSYS, Dante, Shure, Crestron and/or manufacturer certifications •Demonstrated capacity to read and translate metrics. •Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling •Preference given to three (3) years of experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections Qualifications: •Must be able to stand, kneel and/or crouch for long periods of time •Must be able to work in high places, as well as small, cramped places •Must be able to work in hot humid places, as well as cold places •Must be able to properly use hand/power tools, ladders, and subsequent safety equipment •Must be able to lift/maneuver up to 75 pounds, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time •High School Diploma or equivalent •Strong people and communication skills. •Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems •General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word) •Must present well as client facing and working with high level executives within high pressure meeting situations Compensation: •Competitive benefits and rewards package •Dental coverage, including orthodontic benefits, and vision plans Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!