Hiring: Automotive Titles Team Manager Company: Brightpath Associates LLC Location: Seattle, WA Job Posted Time: 2026-09-16 14:06:01 Target Skills & Keywords : ELT About the job Experience: •3+ years of experience in vehicle title work, DMV operations, dealership title/registration processing, auto lien services, or a comparable title/escrow environment. •1+ years in a people-management, team-lead, or supervisory role. Required Skills: •Manage, coach, and grow a team of title clerks/specialists who handle day-to-day title processing for private-party and dealer vehicle deals. •Own the end-to-end title lifecycle: title verification, retitling, Special Power of Attorney (SPOA) processing, lienholder payoffs and releases, and title shipment tracking. •Resolve title exceptions (unreleased liens, damaged, incorrect, or superseded titles) by working directly with DMVs, lienholders, and lenders nationwide. •Monitor aged and in-progress dealer deals, prioritizing the transactions furthest behind to keep every deal moving toward a clean close. •Build, document, and continuously refine SOPs, QA checks, and escalation paths for the title team. •Partner with Customer Success, Operations and Engineering to spot process gaps and drive improvements or automation into the title workflow. •Track team performance (cycle time, throughput, error rates, and aged-deal counts) and report trends and risks to leadership. •Act as the escalation point for complex or high-risk title cases, including suspected fraud, multi-state ELT (Electronic Lien and Title) issues, and unusual lienholder requirements. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!