Hiring: Automations Engineer, Post Sales Systems Company: ClickUp Location: United States Job Posted Time: 2026-09-14 11:25:12 Target Skills & Keywords : ClickUp, Data Pipeline, Fine-tuning, JavaScript, LLM, Maven, Python, RAG, REST, SQL, SaaS, Salesforce, Systems Engineering, Systems Integration, Webhooks, Zendesk About the job Experience: •3–5+ years in systems administration, business systems engineering, or customer support platform work. •Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. •Applied hands-on capability in CX platforms, particularly Zendesk at an admin level or higher. •Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations. •Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). Required Skills: •AI-Powered Automation Design & Development •Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. •Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. •Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. •Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback. •CX Systems Integration & Data Flow •Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. •Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. Compensation: •$144,000 - $181,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!