Hiring: Automation Technical Support Specialist Company: NOV Location: Houston, TX Job Posted Time: 2026-09-16 18:44:28 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Root Cause Analysis About the job Experience: •3 - 4 years of relevant work experience. •4 years of relevant work experience. Required Skills: •NOV Rig Technologies makes and supports the world’s most advanced drilling solutions. To learn more about Rig Technologies products and services, please visit us at https://www.nov.com/about/our-company-structure/rig •Provide technical guidance to field personnel within the Service group. •Providing onshore support to our Customers and Service Department relating to products and services. •Lead and oversee ensuring data in tracking system is accurate and up to date. •Interface with Customers and internally with the Sales, Engineering, Workshops, and Rentals Departments. •Ensure job documentation is processed in a timely manner and ensure prompt and satisfactory job closure. •Perform other work-related tasks as assigned. •Comply with all NOV Company and HSE policies and procedures. Qualifications: •High school diploma or equivalent combination of education and experience. •Must be able to independently resolve a wide variety of technical issues by using current job knowledge, individual research, and external resources. •Possess strong customer service skills. •Demonstrated capacity to work independently and be a team player. •Be able to manage multiple cases at one time and adapt to shifting priorities. •Excellent communication skills (written and oral). •Be able to write technical reports •Able to read mechanical, electrical, and hydraulic drawings as expert •Thrives in kinetic, dynamic work environment. •Strong Customer Focus and are driven by customer satisfaction Compensation: •401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!