Hiring: Audio Visual Technician Company: The Phoenix Group Location: New York City Metropolitan Area Job Posted Time: 2026-09-15 11:28:27 Employment Type: Remote Target Skills & Keywords : Phoenix, ServiceNow, Systems Integration, Zoom About the job Experience: •2 years of hands-on experience supporting audio-visual, event technology, or IT systems with an emphasis on A/V hardware and conferencing systems. Required Skills: •Provide daily AV support for meetings, presentations, corporate events, town halls, and offsite functions; handle A/V setups and breakdowns with precision and efficiency. •Conduct routine maintenance, setup, and configuration of conference room A/V hardware, including displays, projectors, cameras, microphones, control systems, and digital signage. •Support remote and hybrid collaboration via video conferencing platforms such as Zoom, Google Meet, and Microsoft Teams, ensuring optimal functionality and troubleshooting connectivity issues. •Respond to, resolve, and document A/V support tickets within established SLAs; escalate complex issues to senior technical staff while maintaining prompt communication. •Assist with conference room buildouts, relocations, and upgrades, providing technical expertise on hardware deployment, cabling, and system integration. •Maintain detailed records of equipment inventory, cabling, and room configuration standards; contribute to documentation and signage content for the A/V systems. •Partner cross-functionally with IT support teams and Facilities to ensure consistent technology standards, share knowledge on troubleshooting, and support workplace technology projects. •Video conferencing hardware: displays, cameras, microphones Qualifications: •Minimum of 2 years of hands-on experience supporting audio-visual, event technology, or IT systems with an emphasis on A/V hardware and conferencing systems. •Proficiency with video conferencing platforms (Zoom, Google Meet, Microsoft Teams), audiovisual equipment, and room control systems. •Demonstrated ability to manage and troubleshoot A/V hardware, cabling, and digital signage in live environments. •Strong organizational skills with meticulous attention to detail and proactive planning for room readiness and event support. •Demonstrated capacity to lift and move large A/V equipment, and flexibility to respond outside normal business hours for event support. Compensation: •$70,000 - $85,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!