Hiring: Audio Visual Support Specialist with Television Grid Company: CACI International Inc Location: McLean, VA Job Posted Time: 2026-09-13 10:22:44 Employment Type: Full-time About the job Experience: •Bachelor’s degree in a related field, from an accredited institution and a minimum of 7 years of relevant experience. In lieu of a bachelor’s degree add 2 additional years of experience if AA/AS, or 4 additional years of experience with HS diploma •7 years of relevant experience. In lieu of a bachelor’s degree add 2 additional years of experience if AA/AS, or 4 additional years of experience with HS diploma Required Skills: •Provide technical support for the THOR system, head-end and back-end systems, satellite reception and distribution equipment, and related television transmission infrastructure •Operate and maintain complex television, satellite communications, RF, broadcast, telecommunications, or similar mission-critical systems •Troubleshoot problems across multiple system interfaces, including RF, satellite, video, audio, networking, and control systems •Work independently and effectively in high-tempo, mission-critical operational environment •Consult and provide support to the customer’s local and abroad video engineers and support team in its entirety •Oversee and manage the video infrastructure that hosts resources for multiple Video Operations Centers •Consult with customers on requirements and direct to the appropriate stakeholder for optimum results •Provide support for tier II trouble shooting, including trouble ticket management, using REMEDY Action Request System Qualifications: •Solid functional working knowledge of satellite communications and satellite antenna alignment, and tuning •Understanding of RF signal distribution, video/audio systems, head-end architectures, and network-based signal transport. •Strong analytical, troubleshooting, and problem-solving skills •History of providing Video Teleconference (VTC) scheduling as well as first tier technical assistance •Maintained VTC schedules to include conference room reservations and training on the VTC equipment •First tier trouble shooting Facilitator of test calls Facilitator of second tier call out, including trouble ticket input Installation and operation of video teleconference equipment •Providing experience for trouble shooting VTC equipment to include LAN-based and ISDN based video equipment, Extron switches, DVI and VGA splitters, fiber transmitters, fiber receivers, KVM switches, and workstations •Provided customer training on new installations and assisted project management. Compensation: •$84,900 - $178,400 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!