Hiring: Associate ProAssure Systems Specialist Company: Stryker Location: Gainesville, FL Job Posted Time: 2026-09-10 11:19:11 Employment Type: On-site Target Skills & Keywords : Microsoft Office About the job Experience: •2 years clinical or healthcare IT (HIT) experience required •Minimum 2 years clinical or healthcare IT (HIT) experience required Required Skills: •Manage multiple Vocera databases and establish and document processes for maintaining data integrity; Work with clinical departments to keep various database entities current •Manage Vocera servers including software updates, OS maintenance, backups, and collaborate with the customer on anti-virus, server monitoring and disaster recovery practices •Manage Vocera devices:  Maintain accurate inventory records, manage the RMA process and spares pool and document all processes •Train users to use Vocera effectively; collaborate with the customer to establish, document, and deploy sustainable training processes for new hires, current employees, and refresher training •Provide on-site support for reporting and resolving end user issues, including issues with Vocera equipment, database and training and answer end user questions •Provide on-site support for troubleshooting, resolving, and reporting technical issues and collaborate with Vocera Technical Support and customer’s support organization to resolve technical issues •Maintain clear documentation on status and resolution of issues using Vocera’s chosen case management software •Partner cross-functionally with the customer to develop and administer end user satisfaction programs, including regular end user satisfaction surveys, per the customer’s guidelines Qualifications: •Prior experience supporting clinical end users through rounding and training •Proficient with Microsoft Office Suite •View the U.S. work location and transparency guide to find the pay range for your location. •6+ years additional relevant work experience; Preference will be given for degrees in Nursing, Business or IT Compensation: •$77,700 - $129,500 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!