Hiring: Associate Member Services Representative Company: SECU Location: Raleigh, NC Job Posted Time: 2026-09-12 12:40:17 About the job Required Skills: •Comply with all Credit Union policies and regulatory requirements. •Ensure all member information remains confidential, and members’ accounts are accessed for business purposes only. •Follow all security and control procedures. •Serve members by processing transactions in the appropriate system and balancing a cash drawer in accordance with Performance Measurement Criteria standards. •Adhere to SECU Check Acceptance Guidelines and Hold procedures. •Greet and assist members in a courteous, professional, and timely manner through all service channels – in-person, phone, and digital communication. •Answer phones and assist members with service requests. •Operate a drive-through window as needed. Qualifications: •Consistently demonstrates SECU’s Core Values •Must possess an aptitude for meeting people and developing member confidence, respect, and trust in the Credit Union. •Must complete the Credit Unions Core Module Program within 12 months of hire date as a condition of employment. •Office setting with physical proximity to other employees and members. Some background noise from other employees, printers, telephone and coin machine. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!