Hiring: Associate Manager, Merchant Strategy & Operations Company: DoorDash Location: Atlanta, GA Job Posted Time: 2026-09-14 18:07:18 Target Skills & Keywords : Compliance, Go, HBase, Plaid, SQL About the job Experience: •4-6 years of experience in consulting, strategy, operations, technology, or related experience •6 years of experience in consulting, strategy, operations, technology, or related experience Required Skills: •As a Merchant Strategy & Operations Associate Manager at DoorDash, you will lead the support experience for our merchants, owning both the strategy & execution of how we serve them once they’re live on the platform. You’ll be responsible for transforming support into a tech-first, scalable, and seamless experience that drives merchant satisfaction, retention & loyalty. •You’re Excited About This Opportunity Because You Will… •Strategize – Build the strategy for helping merchants succeed once they’re live on DoorDash by providing fast and seamless solutions when merchants face issues, minimizing operational friction •Experiment, Analyze and Implement – Use data-driven decision-making and sound business judgment to drive go-to-market & execution for new initiatives to help merchants have the best experience on Doordash •Influence – Work cross-functionally with our product, operations, marketing, sales, finance, and analytics teams to land key initiatives •We’re Excited About You Because… •You have completed your Bachelor’s degree and have 4-6 years of experience in consulting, strategy, operations, technology, or related experience •You want to affect change every day and can operate in a fast-paced, ambiguous environment •You love thinking about problems from a first principles approach, and are excited to take action, dig into the details, and try new things in order to create future solutions •You have experience working on analytical projects (proficiency in SQL is a plus) and are eager to get to the lowest level of detail to pull out valuable insights •You have strong written and verbal communication skills •You thrive working in a cross-functional environment, and have had success leading projects across teams •You're comfortable leveraging AI tools to improve productivity, decision-making, and problem-solving. You should be actively exploring and applying AI in your day-to-day work, bringing a beginner’s mindset and curiosity as you continuously learn and adapt alongside evolving technology. •Applications for this position are accepted on an ongoing basis Compensation: •The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. •In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. •DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!