Associate Manager, Digital Content Quality and Localization

iHerb - Irvine, CA

Hiring: Associate Manager, Digital Content Quality and Localization Company: iHerb Location: Irvine, CA Job Posted Time: 2026-09-10 10:17:55 About the job Required Skills: •The Associate Manager, Digital Content Quality and Localization drives the quality and effectiveness of localized web content and product content, ensuring every regional customer touchpoint is accurate, culturally relevant, and frictionless. •Lead and manage localization of web content, product pages, promotional campaign support and digital assets across all supported regions and languages •Own translation quality assurance processes, ensuring all localized content meets iHerb’s accuracy, tone, and brand standards •Develop and maintain localization style guides, glossaries, and quality benchmarks by region and language •Review and audit translated content for linguistic accuracy, cultural appropriateness, and alignment with regional market expectations •Partner with LSPs, and internal stakeholders to manage localization pipelines and deliverables •Regional Partnerships & Market Support •Partner cross-functionally with regional teams to identify and resolve end-to-end friction points in local market experiences Qualifications: •Strong verbal and written communication skills; ability to communicate effectively across cultures and with international stakeholders •Comprehensive expertise in localization and translation workflows, quality assurance processes, and industry best practices •Adaptability – must be flexible to project shifts and able to pivot strategies to keep plans moving forward across multiple regions simultaneously •Problem-solving skills with the ability to identify root causes of regional experience friction and drive resolution •Team leadership – ability to inspire and motivate cross-functional and cross-regional teams in a collaborative environment •Exceptional organizational skills with the ability to multitask, prioritize, and manage multiple regional workstreams concurrently •Cultural awareness and sensitivity to regional market differences in customer behavior, expectations, and communication norms •Generally requires a minimum of two (2) to five (5 ) years of relevant professional experience in localization project management, digital content management, or a related field. Proven experience managing multilingual content programs and working with international markets or regional stakeholders is required. •Bachelor’s degree in Linguistics, Translation, International Business, Project Management, or a related field. Compensation: •$100,000 - $110,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!