Hiring: Associate Manager, Customer Delivery Company: Altria Location: Richmond, VA Job Posted Time: 2026-09-12 12:39:30 Employment Type: Remote Target Skills & Keywords : Agile, Project Management, SQL About the job Experience: •5+ years supporting business, operations, technology, customer delivery, or related initiatives. Qualifications: •Together We Innovate. Together We Change. •Engaging with business customers to translate promotional strategies into prioritized business and technology delivery initiatives. •Collaborating with business, sales, operations, and technical groups to understand program objectives, workflows, and user needs. •Converting business requirements into clear user stories, delivery plans, and actionable work items for delivery teams. •Supporting the delivery and ongoing improvement of systems, data, and processes that enable promotional program execution and tracking. •Aligning trade program delivery priorities with technology capabilities, operational requirements, and business objectives. •Coordinating across customer delivery and enterprise technology teams to ensure successful execution of promotional initiatives. •Analyzing data, business processes, and operational performance to seek opportunities for optimization and continuous improvement. •Driving Agile delivery practices that enhance execution, clarity, customer engagement, and business outcomes. •Bachelor's degree in Business, Information Systems, Technology, Supply Chain, Marketing, or a related field, or equivalent combination of education and experience. Compensation: •$104,900 - $152,150 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!