Associate Manager, Agent Experience
Compass - Los Angeles, CA
Hiring: Associate Manager, Agent Experience Company: Compass Location: Los Angeles, CA Job Posted Time: 2026-09-15 17:59:36 Employment Type: Full-Time Target Skills & Keywords: Agent Experience, Client Success, Relationship Management, Team Management, Zendesk, Salesforce, Real Estate Brokerage, Technology, Operations, Marketing Support, Onboarding, Customer Experience, Change Management, Training, KPIs, OCRs Experience: - 3-5 years in client success or relationship management - 1-2 years of team management experience - 1-2 years experience in real estate brokerage industry or technology a plus Required Skills: - Experience with Zendesk and Salesforce offerings - Impeccable attention to operational detail and problem-solving skills - Team player adept at collaborating with others - Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision - Continuous desire to improve existing processes and develop creative solutions - Exceptional written and verbal communication Qualifications: - B.A. or B.S. degree Compensation: - Salary pay range: $90,000-$100,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!