Hiring: Associate II - ECC Enterprise Support Bilingual-Spanish(Remote in USA) Company: St. Jude Children's Research Hospital - ALSAC Location: Memphis, TN Job Posted Time: 2026-09-10 14:07:52 Employment Type: Full-time Target Skills & Keywords : Accessibility, Agile, Microsoft Office About the job Experience: •1+ year of experience in customer service, sales, or call center environments. Required Skills: •, the fundraising and awareness organization for St. Jude Children’s Research Hospital •, every conversation has the power to change a life. As an Associate II - Enterprise Support •, you’ll be the voice and heart of St. Jude—building meaningful relationships with donors, volunteers, and supporters across the country. Through phone, email, chat, text, and social media, you’ll help fuel the mission of saving children’s lives and finding cures for childhood cancer and other life-threatening diseases. •This position will be from 11:30am - 8:00pm •Be a Relationship Builder: Connect with donors and volunteers through multiple channels, offering guidance, encouragement, and heartfelt appreciation. •Drive Fundraising Success: Support and coach individuals and teams through their fundraising journeys—helping them set goals, stay motivated, and celebrate milestones. •Deliver Exceptional Service: Use your problem-solving and communication skills to resolve issues, answer questions, and ensure a seamless donor experience. •Champion the Mission: Educate supporters about St. Jude’s impact and inspire deeper engagement through events, campaigns, and giving opportunities. Qualifications: •A passion for people and purpose. •Fluency in both English and Spanish (spoken and written) required. •Excellent verbal and written communication skills across platforms (phone, email, chat, text, social media). •Strong multitasking, time management, and organizational skills. •Comfort with technology, including Microsoft Office, CRM systems, and social media tools. •Demonstrated capacity to work independently and as part of a mission-driven team. •High school diploma or equivalent required. Compensation: •Competitive benefits and rewards package •Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!