Hiring: Associate I, Crew Health Company: Carnival Corporation Location: Miami, FL Job Posted Time: 2026-09-10 11:38:25 Target Skills & Keywords : Electronic Health Records, GDPR, HIPAA, Microsoft Excel, Microsoft Office, Project Management, Risk Management About the job Experience: •Associate degree or equivalent college coursework required. Bachelor’s degree is preferred. 1+ years of work experience with similar scope and responsibilities is required. College degree may substitute for work experience. •1+ years of work experience with similar scope and responsibilities is required. College degree may substitute for work experience. Required Skills: •Ensures timely distribution, categorization, prioritization and communication related to crew members medical cases such as unfit memos, crew member queries or concerns, return to work memos, approval communications to appropriate parties while following required privacy and security guidelines. •Address simple queries or concerns raised during the Case Management Process or the Seafarer Health process. •Maintains accurate medical records from ships, providers, and crew for medically disembarked or referred crew members. Requests updates from crew members, providers, and vessels in a timely fashion, enters medical updates into databases, health records systems and distributes to appropriate case specialists while following privacy guidelines. •Update and load documentation related to crew members with regards to Seafarer Medicals or crew members who required return to work review. •Works with the case specialists, internal and external teams to help coordinate administrative and logistical aspects of team members case such as transport and flights, lodging, appointments, and reimbursement. •Assist with Sick Wage Benefits administration tasks, such as creation of cases within Risk Management systems and data entry of crew members requiring sick wages •Review cases related to administrative tasks and action on the tasks in a timely manner •Works with the Case Management Team and Seafarer Health Teams to help improve overall workflows by assisting with edits and changes to various systems that are used by the case management team such as Power Platforms. This may include making edits to formulas in Excel, PowerApps and modifications to user interfaces. Qualifications: •Scope: The scope of this role is to provide support to crew case management and population health operations. The scope focuses around processing and management support of crew medical case management. Includes utilization of systems including electronic health record and internally developed tools utilizing PowerPlatforms. •Problem solving: The role requires knowledge of crew/ship logistics, effective communication, and general medical knowledge including compliance with HIPAA, and GDPR. The role requires collaboration with crew, shipboard medical centers, shoreside clinicians, and medical providers worldwide. •Impact: This role will contribute to the effective and efficient operations of crew case management with a focus on outcomes. •Leadership: This role does not have any direct reports, but will work with cross-functional teams and is expected to have strong project management and documentation skills and be a strong communicator. •Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques. •Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks. •Proficiency in Microsoft Office and PowerPlatform. Familiarity with medical terminology •Travel: No or very little travel likely •Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!