Hiring: Associate Director, Program Operations Company: Northwestern University Location: Evanston, IL Job Posted Time: 2026-09-13 11:29:30 Employment Type: Contract / Hybrid Target Skills & Keywords : Financial Planning, HTML, Microsoft Excel, Microsoft PowerPoint, Program Management, Project Management About the job Experience: •4 years of related professional experience. Required Skills: •In preparation for the opening of the new state-of-the-art educational center in Fall 2027, the Associate Director will play a critical role in developing operational processes, training plans, and the operating model for the new facility. •During periods of high program volume, this role may directly manage select programs and requires occasional evening and weekend availability to support business needs. •Consult with Academic Directors, and Managing Director, Program Operations to understand both custom and open-enrollment needs and identify programming and delivery solution approaches. •Oversees technology tools and recommend and implement changes and improvement to better support program delivery and reporting •Works collaboratively with supervisor, faculty, Executive Education staff, and contractors to accomplish duties and responsibilities and deliver high-quality programs to custom clients and open enrollment participants. •Actively participate in efforts to improve processes; bring a mindset of continuous improvement that incorporates best practices and identifies root causes to challenges that emerge. •Serves as liaison with Kellogg Executive Education clients and other Executive Education departments to implement processes involving online programs, including but not limited to reporting on project status, development of standard operating procedures and creation of regular reporting processes. •Financial Planning, Reporting And Contracting Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!