Hiring: Associate Director Operations, Wild Company: Unilever Location: Hoboken, NJ Job Posted Time: 2026-09-11 14:02:48 Employment Type: Full-time About the job Experience: •7+ years experience in US Operations / Fulfilment leadership roles Required Skills: •Own US end-to-end fulfilment and logistics execution across DTC, Amazon and Retail channels •Deliver consistently strong performance across OTIF, dispatch SLAs, carrier delivery and inventory accuracy (DTC), and ensure timely execution of display builds / pipefills, reduce chargebacks and improve on-shelf availability metrics (Retail) •Define regional customer experience strategy and lead systemic improvements to drive customer delight •Set performance standards and engage in regular business reviews with the Ops team and 3PL partners •Run structured SLA reviews and QBRs, holding partners accountable to performance expectations and contractual commitments •Drive a continuous improvement culture across partners, setting clear KPIs and action plans •Primary escalation point and strategic relationship owner with US suppliers / logistics partners •Ownership of US fulfilment KPIs across the P&L and balance sheet Qualifications: •Deep Walmart & Target fulfilment experience including vendor compliance •Proven track record leading 3PL relationships and logistics performance •Strong financial acumen with P&L accountability •Demonstrated capacity to operate both strategically and hands-on in a scaling environment •Excellent partner management and clear executive-level communication skills •Strong people leader - able to coach, motivate and develop teams •Bonus: This position is bonus eligible. •Long-Term Incentive (LTI): This position is LTI eligible. •At Unilever, inclusion is at the heart of everything we do •. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee. Compensation: •$146,200 - $219,400 / year •Bonus: This position is bonus eligible Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!