Hiring: Associate Director of Respiratory Provider Experience Company: Sanofi Location: Cambridge, MA Job Posted Time: 2026-09-10 11:48:24 Target Skills & Keywords : Agile, Embedded Systems, Project Management, R About the job Experience: •7+ years of experience in HCP marketing, commercial operations, or field enablement within the pharmaceutical, medical device or biotechnology industry Required Skills: •Provider Journey Mapping and Experience Design •Own and continuously maintain the end-to-end provider journey map across the Dupixent Respiratory biologic journey for both COPD and Asthma. •Identify and prioritize moments that matter for HCPs and office staff at each stage of the journey, using data, field immersion, and behavioral analysis to surface unmet needs, friction points, and critical decision moments. •Conduct root-cause analysis of provider challenges by practice type/practice cluster to inform targeted intervention design. •Develop and maintain a single view of the ideal provider experience by stakeholder type and practice profile, serving as the north star for engagement design across functions. •Partner with Marketing, Digital, and GTMC to ensure that provider touchpoints across channels — field, digital, rep-triggered, and non-personal — are coherent, sequenced, and aligned to the journey map and prioritized moments that matter. •Lead the ongoing refinement of the practice clustering framework, segmenting accounts by addressable leakage points, biologic journey effectiveness, and quantified opportunity — as a tool to focus experience design and resource allocation. •Maintain a dynamic account prioritization model integrating biologic journey metrics, leakage point diagnoses, field insights, and innovative data signals to guide targeting and intervention decisions. Qualifications: •Proven success driving initiatives that improve provider engagement, office workflow, or adoption of specialty products •Excellent analytical skills and the ability to turn insights into practical solutions •Collaborative, results-driven, and comfortable leading through influence •Outstanding communication and relationship-building skills •Biologic or specialty product experience •Prior experience in a field-facing role with understanding of US practice-level dynamics and HCO decision making •Operational familiarity with CRM platforms and commercial data infrastructure (eg. Veeva, Turing, or equivalent) •MBA or master’s degree in business, marketing, or health management Compensation: •$148,500 - $214,500 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!