Hiring: Associate Client Solutions Director - Automation Company: World Wide Technology Location: Maryland Heights, MO Job Posted Time: 2026-09-03 10:38:08 Employment Type: Full-time Target Skills & Keywords : Accessibility, Agile, Risk Management, Scrum About the job Experience: •7-10+ years leading project or program delivery, ideally including exposure to automation or related technology engagements Required Skills: •Project Delivery - Successful delivery of automation engagements is the number one priority. Establish and track delivery milestones, and ensure delivery progress is forecasted and communicated to the customer, team, and stakeholders. Communicate and escalate deviations in scope or timeline as appropriate. •Contract Management - Ensure all contract deliverables tied to the automation engagement are met within the timelines specified in the Statement of Work. •Customer Liaison - Serve as the primary point of contact for the customer during project execution, collaborating with the account manager and engagement manager as appropriate. Ensure the customer is engaged throughout the delivery lifecycle and that the team follows the guidelines set forth in the Customer Interface. •Define/Ensure Project Success - Collaborate with the customer to define success criteria for the automation engagement and clearly communicate those goals to the team. Determine specific metrics to track, review progress regularly, and hold the team accountable for achieving results. •Automation Capability Adoption - Coordinate with internal automation development teams, engineers, and technologists to support the incubation and adoption of new automation capabilities within client engagements. Help refine delivery frameworks for new automation offerings to drive scale, consistency, and successful client outcomes. •Team Health and Composition - Ensure team health through consistent engagement; proactively engage executive leadership or a coach to address issues. Assess team composition, recommend staffing changes, and work with team members and their Performance Managers to enable individual professional success. •Budget Management - Manage project budget, expenses, travel, and financial forecast. Oversee financials through review of weekly reporting and escalate appropriately when targets are at risk. •Risk Management - Ensure project risks are identified, tracked, and communicated with the customer regularly; implement mitigation strategies and escalate to leadership as needed. Coordinate dependencies and assess risk across multi-team automation engagements. Qualifications: •Bachelor's (4-year) degree in a relevant field (business, engineering, MIS, or similar) •Master's degree or MBA desirable, but not required •PMP, Certified ScrumMaster, or equivalent Agile/delivery certification preferred; none strictly required •Demonstrated success in successful delivery on complex client programs; experience piloting new automation capabilities is a plus •Operational familiarity with the Software Development Lifecycle and an understanding of automation tooling, integrations, and supporting applications •Strong analytical, organizational, and creative problem-solving skills •Demonstrated capacity to make decisions and progress amid ambiguous or overlapping priorities, such as managing to fixed scope and date scenarios •Excellent estimation abilities in scoping delivery work within a complex environment •Highly developed written, oral, and interpersonal communication skills, with the ability to present complex concepts to leadership and customers in a compelling, fact-based manner •Self-starter with outstanding organizational skills and the ability to track multiple deliverables with minimal direction Compensation: •$140,000 - $175,000 / year •Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!