Hiring: Associate Account Manager Company: ADP Location: Norfolk, VA Job Posted Time: 2026-09-11 14:50:53 Target Skills & Keywords : Agile About the job Required Skills: •What You Can Expect On a Typical Day •Be a Trusted Advisor and Problem Solver. •Use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions. You will take the initiative to seek answers, solutions, and positive outcomes. •Build Relationships. •Build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything." •Leverage your ADP product and services knowledge to help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training. •You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. •You have at least one yearof experience in a customer service environment. Compensation: •Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!