Hiring: Assistant Store Manager Company: Insomnia Cookies Location: East Lansing, MI Job Posted Time: 2026-09-03 14:43:53 Target Skills & Keywords : Insomnia About the job Experience: •1+ year leadership experience in restaurant, retail, or hospitality operations •1+ year of leadership experience in retail, restaurant, hospitality, or another customer-focused environment •18 years of age or older Required Skills: •At Insomnia Cookies, warm is more than how we serve our cookies—it’s how we show up for our guests, our teams, and each other. •This role is built for someone who wants more than an assistant manager job: it’s an opportunity to learn the business, grow as a leader, and develop the skills and confidence to one day run an Insomnia bakery of your own. •Partner with your BOM to lead day-to-day bakery operations and deliver an exceptional guest experience •Lead the bakery independently when the BOM is away, keeping the team focused and operations running smoothly •Coach, motivate, and develop Shift Leaders and Cookie Crew members through real-time feedback, recognition, and support •Support recruiting, interviewing, onboarding, and training to build a strong, fully staffed team •Help create schedules and manage labor to meet the needs of the bakery and the business •Support ordering, inventory management, product rotation, and shrink control Qualifications: •Strong communication, organization, and problem-solving skills •Demonstrated capacity to thrive in a fast-paced, team-oriented environment •A hands-on leadership style and willingness to jump into any bakery role when needed •Strong attention to detail and ability to manage multiple operational priorities •Passion for delivering exceptional guest experiences and building great teams •Must be 18 years of age or older •Demonstrated capacity to obtain any required food safety certifications applicable to the location •Demonstrated capacity to perform the essential functions of the position with or without reasonable accommodation •Stand and walk for extended periods of time (up to 8 hours per shift) •Frequently reach, bend, stoop, twist, kneel, and lift Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!