Assistant Mgr, Service NPD

Milwaukee Tool - Brookfield, WI

Hiring: Assistant Mgr, Service NPD Company: Milwaukee Tool Location: Brookfield, WI Job Posted Time: 2026-09-10 12:14:23 Target Skills & Keywords : Asana, Lit, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Project Management, Visio About the job Experience: •2+ years’ experience in designing, servicing, repairing, or reconditioning portable power tools or light equipment. Required Skills: •In addition to actual product projects, the Assistant Mgr, Service NPD helps create, implement, and improve the tools and processes needed to perform its functions. This job description lists major areas of responsibility. Additional job duties and objectives may change with the business. •Create and own the global service-readiness plan, including key milestones and deadlines, to ensure products are service-ready across all customer touchpoints at launch. •Analyze sales forecasts, market trends, service demand, and regional business requirements to determine repair strategy recommendations by region. •Understand the underlying technology, service expectations, and competitive service landscape for existing and upcoming products in his/her portfolio. •Potential opportunities for exposure to new-to-Milwaukee and new-to-world products which would include creating all-new service programs and touchpoints. •Communicate and advocate for incorporating service needs into product designs. •Ensure readiness planning follows VIGOR and Service VIGOR, Milwaukee’s new product development standards. •Develop the repair and maintenance programs, including frequency, cost, complexity, and tooling and fixture needs. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!