Hiring: Assistant Manager, VOC Survey Operations Company: Hyundai Motor Company Location: Fountain Valley, CA Job Posted Time: 2026-09-10 14:35:42 Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint, Program Management, SAP, SQL, Salesforce About the job Experience: •1 year of employment, in addition to the regular employer matching contribution Required Skills: •How You Will Make An Impact •Coordinate the day-to-day administration of Hyundai and Genesis Voice of Customer programs across North America. •Support survey deployment activities, including sample preparation, deployment schedules, eligibility rules, invitation management, response collection, and survey monitoring. •Coordinate implementation of questionnaire updates, methodology changes, and operational enhancements. •Monitor survey health, response rates, completion rates, sample utilization, and operational KPIs. •Facilitate User Acceptance Testing (UAT) activities for surveys, dashboards, reports, and system enhancements. •IT Data File Coordination & Governance •Coordinate outbound customer sample files and inbound survey response files supporting North America VOC programs. Compensation: •$75,400 - $104,000 / year •Healthcare insurance (medical, dental, and vision) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!