Assistant General Manager
ShipMonk - Pittston, PA
Hiring: Assistant General Manager Company: ShipMonk Location: Pittston, PA Job Posted Time: 2026-09-17 01:16:57 Employment Type: On-site Target Skills & Keywords : Microsoft Excel, Project Management, Six Sigma About the job Experience: •6 to 8 years in fulfillment, distribution, or supply chain operations, including leading teams of 40 or more •8 years in fulfillment, distribution, or supply chain operations, including leading teams of 40 or more Required Skills: •Running a ShipMonk fulfillment center means managing thousands of daily decisions, from inbound receiving to outbound accuracy, while keeping a team of 40+ people moving in the same direction. As AGM, you're the operator who makes that happen every shift. •You'll own the P&L, drive KPIs, and build the layer of supervisory leadership that means the floor doesn't stop when you step away. This is a high-accountability role with real visibility into how the business performs. •Inbound, outbound, inventory accuracy, equipment maintenance, and sanitation standards. You set the expectations and hold the team to them. •You track the numbers that matter, labor cost, throughput, error rates, and you understand what levers to pull when they're off. •You hire supervisors, develop frontline leads, and build a team that doesn't need you to solve every problem. You run performance conversations directly and consistently. •You work with customer service, sales, and other facility leaders to make sure warehouse activity doesn't create problems downstream. Qualifications: •Comfort with WMS and enterprise tools (Excel, project management software, process documentation) •A track record of building supervisory layers, not just managing individual contributors •Strong enough communication to present to executives and work a warehouse floor in the same day •Lean Six Sigma certification is a plus. A degree helps, but equivalent operational experience is fine. •We define roles 80% and hire people who can run fast and build the other 20% themselves. We want AGMs who get engaged from day one, not just execute a playbook. If you want ownership and room to shape how a facility runs, this is the right place. Compensation: •Full medical, dental, and vision coverage Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!