Hiring: Assistant Branch Manager Company: East West Bank Location: Arcadia, CA Job Posted Time: 2026-09-16 23:31:15 About the job Experience: •4+ years of demonstrated experience building, leading, managing and coaching a team Required Skills: •Achieve operational excellence by ensuring all staff members comply with bank policies, procedures, and regulations •Achieve quarterly and annual team/branch sales goals •Ensure branch achieves highest level of efficiency by overseeing daily branch operational activities and staff performance •Enhance customer satisfaction by consistent engagement with customers •Ensure day-to-day activities comply with standards by observing and coaching teammates in customer service, operational procedures, transaction accuracy and client engagement •Perform Branch Manager’s supervisory tasks during his/her absence. Build exceptional teamwork by appraising performance, addressing issues, and resolving complaints •Take on the role of interviewing, hiring, and training new employees, planning, disciplining and assigning/directing work •Motivate, coach, and provide guidance to employees to achieve sales and service goals Qualifications: •Bachelor's degree or equivalent preferred •Strong financial acumen and communication skills •Has been successful working in a client-focused and results-driven environment •Strong knowledge of banking regulations and branch operations •Sales and service skills including prospecting and networking •Strong problem-solving and decision-making skills •Manage complex tasks and prioritize, delegate, and execute in a fast-paced environment •Has the ability to learn and adapt to new information and technology platforms •Strong desire and capability to influence, educate and connect team, partners, and customers to technology •Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!