Hiring: Application Support Engineer (SQL) Company: CyberCoders Location: Greensboro, NC Job Posted Time: 2026-09-03 11:32:27 Employment Type: Hybrid Target Skills & Keywords : C#, Change Management, Jira, Manufacturing Execution Systems, PowerShell, Python, Root Cause Analysis, SQL, VB.NET About the job Experience: •3 years of experience in application support, software support, technical operations, or a related field. •At least 3 years of experience in application support, software support, technical operations, or a related field. Required Skills: •Provide technical support for enterprise applications and operational systems. •Investigate software and system issues, identify root causes, and implement effective resolutions. •Manage incoming support tickets and service requests while meeting established response and resolution targets. •Work closely with internal teams and third-party vendors to address application and infrastructure challenges. •Review recurring incidents and develop long-term solutions to improve system reliability. •Monitor application performance and system functionality to identify potential issues before they impact users. •Create and maintain support documentation, troubleshooting guides, and knowledge base articles. •Participate in system testing and validation activities related to updates, enhancements, and bug fixes. Qualifications: •Strong SQL experience is essential, with the ability to write complex queries, investigate application issues, perform root cause analysis, and support business-critical ERP and MES applications. •Demonstrated success troubleshooting complex software issues in a business environment. •In-depth knowledge of incident management and structured problem-solving methodologies. •Operational familiarity with ticketing and issue management systems, preferably Jira. •Strong interpersonal skills with the ability to communicate technical information to both technical and non-technical audiences. •Solid functional working knowledge of VB.NET, C#, or other object-oriented programming languages. •Background supporting manufacturing, industrial, engineering, or technology-based organizations. •Understanding of application lifecycle management and software release processes. Compensation: •$75,000 - $90,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!