Hiring: Application Support Engineer - Second Shift Company: The Depository Trust & Clearing Corporation (DTCC) Location: Texas, United States Job Posted Time: 2026-09-11 14:48:40 Employment Type: Remote Target Skills & Keywords : AWS, Azure, Blockchain, Capital Markets, Change Management, Datadog, Docker, GitHub, Java, Kafka, Kubernetes, Linux, Root Cause Analysis, SQL, Splunk About the job Experience: •8 years of experience in Application Support, Production Support, Software Support, or related technical roles. Required Skills: •Provide production support for critical applications, ensuring timely resolution of incidents, production defects, and application issues. •Monitor application health and respond to alerts using enterprise monitoring and observability tools. •Perform troubleshooting and root cause analysis to identify and resolve recurring issues. •Partner cross-functionally with development and infrastructure teams to investigate and resolve technical problems. •Maintain and update support documentation, knowledge articles, and operational runbooks. •Support application deployments, vendor upgrades, and implementation activities across pre-production and production environments. •Execute Disaster Recovery and Business Continuity procedures during planned and unplanned events. •Identify opportunities to automate manual operational processes and improve monitoring efficiency. Qualifications: •Bachelor's degree preferred or equivalent practical experience. •4–8 years of experience in Application Support, Production Support, Software Support, or related technical roles. •Second shift – Times in CST - Mon- Fri: 2PM to 10 PM EST •Strong Oracle and SQL troubleshooting skills. •Applied hands-on capability in IBM MQ, Kafka, or messaging technologies. •Understanding of ITIL processes including Incident, Problem, and Change Management. Compensation: •Flexible work environment (work from home / hybrid options) •Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!