Hiring: Application Support Engineer - Intermediate Level Company: USAA Location: San Antonio, TX Job Posted Time: 2026-09-03 11:05:38 Employment Type: Remote Target Skills & Keywords : AWS, AppDynamics, Azure, C, C++, COBOL, CSS, Confluence, Datadog, Docker, Dynatrace, Grafana, HTML, Java, JavaScript, Jira, Kotlin, Kubernetes, New Relic, Objective-C, OpenShift, Python, SQL, ServiceNow, Splunk, Swift About the job Experience: •4 years of relevant education and/or experience. •2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Required Skills: •We offer a flexible work environment that requires an individual to be in the office 4 days per week. •This position is based in San Antonio, TX. Relocation assistance is not available for this position. •Design, develop, test, and implement technical solutions that support business objectives. •Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. •Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. •Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. •Define technical specifications, standards, and requirements that support scalable and sustainable applications •Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Qualifications: •Bachelor's degree; OR 4 years of relevant education and/or experience. •Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ •Demonstrated capacity to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. •Operational familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. •Understanding of API-driven architectures and integration technologies. •Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. •Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. •Solid functional working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Compensation: •$77,120 - $147,390 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!