Hiring: Application Support Analyst Company: KWI Location: Melville, NY Job Posted Time: 2026-09-10 14:37:40 Employment Type: Hybrid Target Skills & Keywords : Confluence, Jira, Microsoft Excel About the job Experience: •1 to 3 years’ experience within a technical support, IT, or call center environment •3 years’ experience within a technical support, IT, or call center environment Required Skills: •We combine Point of Sale, Merchandising, e-Commerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence. •As an Application Support Analyst, you excel at the below core competencies •You’re always learning and never shy about diving into unknown issues or processes •Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences •Rebounding from setbacks and adversity when facing difficult situations •Supporting the back-office merchandising system •Creating detailed development tickets with reproducible steps •1 to 3 years’ experience within a technical support, IT, or call center environment Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!