Application Engineer - Continuous Inkjet Technologies
Diagraph an ITW Company - St Charles, MO
Hiring: Application Engineer - Continuous Inkjet Technologies Company: Diagraph an ITW Company Location: St Charles, MO Job Posted Time: 2026-09-09 18:03:57 Employment Type: On-site Target Skills & Keywords : Compliance, Consul, Make, TestNG About the job Required Skills: •The Applications Engineer – Continuous Inkjet (CIJ) provides pre-sales technical support, application testing, and post-sales troubleshooting for Diagraph’s continuous inkjet printing systems. This role partners with customers, Sales, Service, Engineering, and distribution partners to understand application requirements and recommend technically sound, commercially viable CIJ solutions. •The Applications Engineer evaluates substrates, inks, production environments, line speeds, print requirements, integration needs, and other operating conditions to confirm the appropriate equipment and configuration. Responsibilities include conducting application testing, configuring and demonstrating equipment, developing application-specific solutions, supporting customer site visits, and providing technical training to Sales, Service, distributors, and customers. •The position serves as a key technical resource throughout the sales and implementation process, helping ensure that proposed CIJ solutions meet customer performance expectations while supporting company profitability. •Responsibilities •Work with customers and sales representatives to identify continuous inkjet (CIJ) solutions that meet application requirements while supporting company profitability. •Provide technical and commercial assistance to Sales in preparation for customer meetings. •Design of solutions, costing, and quotations as required to support sale opportunities. •Validates pre-sales analysis of functionality of product when required. •Participate in information gathering meetings with clients to determine the clients' needs, business goals, and desired outcomes. •Presale technical, communication, and programming support for special applications. •Sometimes this requires on-site customer support. •Ensures order development activity is customer focused, results orientated, performance driven and in compliance with all applicable internal and external requirements. •Consult with various departments as appropriate to resolve technical product issues. Advanced trouble shooting assistance to help desk, field service, and end users. •Primary contact to for technical, engineering, design, and quality issues. •Completes technical product training to departments including Sales, Field Service, Distributors, and Help Desk. Qualifications: •Bachelor’s degree in engineering field or Associates degree with 5 or more years related experience. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!