Hiring: Application Analyst Company: Western Trailers Location: Boise, ID Job Posted Time: 2026-09-10 12:26:37 Employment Type: Remote Target Skills & Keywords : CDK, Change Management, Microsoft Excel, SQL, User Experience About the job Required Skills: •Provide day-to-day support for Microsoft Dynamics 365 Business Central and other assigned business applications. •Troubleshoot application issues and manage their escalation and resolution. •Gather and document business requirements, workflows, user needs, and system-enhancement requests. •Configure, test, and support application updates, integrations, patches, and new-feature rollouts. •Support Business Central functions related to finance, purchasing, inventory, reporting, and business operations. •Analyze application performance, data quality, user adoption, and process efficiency. •Interface directly with software vendors and internal teams to resolve defects and coordinate upgrades. •Create and maintain user guides, process documentation, configuration notes, test plans, and support procedures. Qualifications: •Hands-on experience supporting Microsoft Dynamics 365 Business Central in a business environment. •At least two years of experience supporting business applications, ERP systems, databases, or operational software. •Solid functional working knowledge of application configuration, databases, reporting tools, or system integrations. •Strong analytical, troubleshooting, communication, and customer-service skills. •Demonstrated capacity to explain technical information clearly to nontechnical users. •Associate or bachelor’s degree in Information Systems, Computer Science, Business, Business Analytics, or a related field, or an equivalent combination of education and experience. •Business Central experience involving finance, purchasing, inventory, reporting, manufacturing, or operational workflows. •Operational familiarity with SQL, Microsoft Excel, Power BI, APIs, integrations, or reporting and query tools. •Understanding of software development lifecycles, change management, quality-assurance testing, or ITIL practices. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!