Hiring: Anti-Fraud Operations Manager, TikTok Shop Company: TikTok USDS Joint Venture Location: Seattle, WA Job Posted Time: 2026-09-09 17:57:25 Employment Type: Full-time Target Skills & Keywords: Anti-Fraud, Trust & Safety, Risk Operations, Risk Analytics, People Management, SQL, Python, R, Automated Workflow Tools, Fraud Investigations, BPO/Vendor Management, AI/LLM Automation, E-Commerce Marketplace, Data Security & Privacy, Cross-Functional Collaboration Experience: - 5+ years of experience in Anti-Fraud, Trust & Safety, Risk Operations, or Risk Analytics in tech or e-commerce - 4+ years in people management - Proven track record in deep-dive fraud investigations, sharing key insights, and designing operational enforcement workflows - Demonstrated ability to manage projects and align cross-functional stakeholders across different time zones and cultural contexts Required Skills: - People management: leading, mentoring, and developing a team of anti-fraud operational analysts - Vendor & BPO operations management, including performance benchmarks and quality assurance standards - Investigation oversight: deep-dive fraud investigations, escalation handling, and forensic analysis - Operational modernization using AI and LLM tools to automate case handling and enhance threat detection - Cross-functional partnering to build and maintain platform guardrails - Hands-on SQL for data analysis and metric validation - Familiarity with Python, R, or automated workflow tools - Exceptional storytelling and communication skills, with the ability to navigate ambiguous risk scenarios Qualifications: - Bachelor's degree in Mathematics, Statistics, Computer Science, Engineering, Business Analytics, or a related quantitative/technical field - Preferred: Familiarity with U.S. data security frameworks (USDS), compliance standards, and highly regulated environments - Preferred: Experience leveraging AI/LLMs or automated workflow tools to optimize manual review processes, case auditing, or operational efficiency - Preferred: Prior experience managing operational risk or fraud in a multi-sided e-commerce marketplace (seller, buyer, creator ecosystems) Compensation: - Base salary range: $139,650 - $256,500 annually - Compensation may vary based on qualifications, skills, competencies, experience, and location - May be eligible for additional discretionary bonuses/incentives and restricted stock units - Day one access to medical, dental, and vision insurance, 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, and wellbeing benefits - 10 paid holidays per year, 10 paid sick days per year, and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!