Analytics & Research Senior Scientist

Press Ganey - Chicago, IL

Hiring: Analytics & Research Senior Scientist Company: Press Ganey Location: Chicago, IL Job Posted Time: 2026-09-13 15:10:46 Target Skills & Keywords : A/B Testing, Python, R, SQL About the job Experience: •7+ years of professional experience in survey research, analytics, or related fields Required Skills: •We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. •To put Human Experience at the heart of organizations so every person can be seen and understood. •Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. •Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. •Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. •Dare to innovate: We challenge the status quo with creativity and innovation as our true north. •Better together: We check our egos at the door. We work together, so we win together. •This position offers the opportunity to combine scientific rigor with creativity to develop new measurement approaches and analytics solutions. A central focus is elevating the patient voice by ensuring patient experiences are accurately captured, meaningfully interpreted, and translated into insights that improve healthcare quality and outcomes. Qualifications: •Serve as a subject matter expert in healthcare experience measurement, patient-centered research, and healthcare analytics •Guide the development and evolution of measurement programs, ensuring alignment with regulatory requirements, industry standards, and best practices •Ensure methodologies accurately capture patient experiences and generate meaningful, actionable, and scientifically sound insights •Monitor industry developments and recommend enhancements to measurement programs and methodologies •Thought Leadership & Organizational Enablement •Develop and disseminate research, educational resources, and thought leadership materials that advance organizational understanding of survey science, benchmarking, analytics, and healthcare measurement •Represent the organization in client and industry settings •Ph.D. in Survey Methodology, Statistics, Psychometrics, Sociology, Psychology, or another quantitative social science or healthcare-related discipline •Deep expertise in survey methodology, questionnaire design, psychometric testing, sampling, weighting, and bias mitigation •Demonstrated experience translating analytical findings into actionable insights used for decision-making or improvement Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!