Hiring: Analyst, Senior Compliance Company: Royal Caribbean Group Location: Miami, FL Job Posted Time: 2026-09-10 11:38:25 Employment Type: Full-time Target Skills & Keywords : Risk Management, Salesforce, User Experience About the job Required Skills: •This position performs analytic and administrative activities focused on key Risk Management initiatives and participates in the assessment, development, and implementation of the Risk Management organization’s (Crew Medical, Crew and Guest Claims, Litigation, Injury Prevention, Insurance & Claims Finance) strategy. •Conducts research and analytical studies, preparing reports that include program compliance, comparative data, and informational data using Salesforce reporting and dashboards to support findings. •Trains operational groups within the department to ensure Riskonnect is used accurately and completely and provides tools to help them manage their business. •Prepares continual analysis of the Crew Wellness, PEME, and Crew Medical Referral programs and follows up with the fleet, Medical Operations team, and/or our global provider community to remedy any identified issues through system configuration, automation, or data corrections within Salesforce. •Designs, configures, and maintains Salesforce solutions (objects, fields, page layouts, record types, validation rules, and flows) to drive departmental efficiency, compliance, and safety outcomes. •Evaluate and manage various levels of compliance with program requirements, while working in conjunction with third party vendors as needed, including coordination with IT and Salesforce support partners for enhancements and issue resolution •Documenting, evaluating, and auditing overall ship medical team and/or provider responsiveness and communicates findings to management. Provides Salesforce-based analytics and insights to management for distribution and follow up internally and externally. Escalates trends and anomalies. •User setup, roles, profiles, and permission sets Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!