Hiring: Analyst Company: Entergy Location: Little Rock, AR Job Posted Time: 2026-09-16 19:12:45 Employment Type: Hybrid Target Skills & Keywords : Change Management, Microsoft Office About the job Experience: •Analytical skill set with advanced knowledge of Microsoft office •Analyst I : At least 0-2 years of professional experience •Analyst II : At least 2-4 years of professional experience •Analyst III : At least 4-6 years of professional experience •Minimum Knowledge, Skills, And Abilities Required Of The Position Required Skills: •Real-Time Workforce Management •Monitor and manage service levels, staffing performance, occupancy, queue conditions, and customer demand in real time. •Independently execute staffing adjustments to address changing business conditions. •Manage intraday staffing activities including overtime, voluntary time off, shift modifications, and workforce reallocations. •Analyze staffing variances and develop recommendations to improve performance. •Coordinate staffing movements across business units, channels, and vendor partners. •Workforce Planning and Scheduling Support •Support short-term forecasting and workload analysis activities. Qualifications: •Bachelor's Degree in technical or business-related field or equivalent work experience Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!