Analyst, Benefit Configuration

Navitus Health Solutions - United States

Hiring: Analyst, Benefit Configuration Company: Navitus Health Solutions Location: United States Job Posted Time: 2026-09-16 12:24:48 Employment Type: Remote Target Skills & Keywords : HIPAA, Microsoft Excel, Microsoft Office, Quality Assurance, Root Cause Analysis About the job Required Skills: •How do I make an impact on my team? •Completes scheduled and urgent benefit additions, terminations, and changes timely and accurately to prevent member access to care issues, missed performance guarantees and potential liquidated damages. •Acquires and maintains a basic level of knowledge and interpretation of multiple adjudication system screens and functions on a field-by-field level to design both standard and custom configurations to meet client expectations. •Complies with standards set forth regarding benefit design and configuration including HIPAA, NCPDP and Navitus internal business standards. •Performs quality assurance peer reviews and uses sound business judgment and expertise to contribute toward the creation of root cause analysis of issues. •Uses departmental workflow management, issue resolution and reporting tools for troubleshooting and responding to general customer questions and issue resolution requests. •Supports internal customers by participating in client meetings, audits and new program implementations with other areas of the company, answering benefit setup questions and providing guidance to other areas and roles on the benefit configuration process. •Adapts to industry changes and evolving technology, maintaining a basic level of understanding of both legacy and emerging products and systems. Qualifications: •What our team expects from you? •Associate’s degree or equivalent work experience required •Minimal experience and/or training to begin learning skills, systems, and processes of the role with ability to perform tasks with close supervision •Basic experience with Microsoft Office, specifically Word and Excel •Participate in, adhere to, and support compliance program objectives •The ability to consistently interact cooperatively and respectfully with other employees •What can you expect from Navitus? •Top of the industry benefits for Health, Dental, and Vision insurance •401K company match of up to 5% - No vesting requirement Compensation: •Flexible work environment (work from home / hybrid options) •STAR Bonus % (At Risk Maximum) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!