Hiring: Amazon Connect Architect Company: Delta System & Software, Inc. Location: Plano, TX Job Posted Time: 2026-09-03 10:38:01 Employment Type: On-site Target Skills & Keywords : AWS, Bitbucket, CI/CD, CloudWatch, Datadog, Git, Infrastructure as Code, Java, LLM, Python, Splunk, Terraform About the job Required Skills: •Proficiency in at least one modern programming language (e.g., Python, Java) •Strong expertise with Infrastructure as Code (e.g., Terraform) •Demonstrated capacity to architect and implement AWS applications and networking •Demonstrated capacity to rapidly build proof-of-concepts and scale them into enterprise solutions •Advanced knowledge of application and infrastructure architecture principles •Knowledge of voice technologies (e.g., WebRTC), call recording, and telephony platforms (plus) •In-depth knowledge of contact center operations (required) •AI skills: conversational AI + speech analytics integrations; GenAI/LLM use for agent assist/summarization/knowledge retrieval, with responsible AI practices (PII, controls, guardrails) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!