Hiring: AI Tech Support Company: Broccoli AI Location: Utah, United States Job Posted Time: 2026-09-11 17:57:42 Employment Type: Full-time Target Skills & Keywords: Technical Support, AI, Troubleshooting, Customer Success, SaaS, SQL, APIs, Workflow Automation Experience: 3+ years in technical support, product support, solutions engineering, or a similar customer-facing technical role. Required Skills: - Strong troubleshooting instincts and ability to resolve ambiguous technical issues. - Experience reading logs, investigating system behavior, and using ticketing/support tools like Zendesk. - Comfort working directly with customers and managing communication throughout issue resolution. - Interest in AI products and enthusiasm for fast-moving environments. Qualifications: - Experience with SQL, JavaScript, APIs, or light scripting (nice to have). - Background in SaaS, AI, communications, VoIP, or workflow automation products (nice to have). - Experience supporting mid-market or enterprise customers (nice to have). - Ability to work closely with Product and Engineering teams on escalations and bug reporting (nice to have). Compensation: $70,000 - $100,000 per year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!