Hiring: AI Solutions Architect- Post-Sales Company: HiddenLayer Location: United States Job Posted Time: 2026-09-11 14:44:10 Employment Type: Remote Target Skills & Keywords : AWS, Azure, Docker, GCP, IaC, Infrastructure as Code, Kubernetes, LangChain, MLOps, Product Management, Python, RSA About the job Required Skills: •We are seeking a motivated •Your ability to collaborate with customers, leverage modern technologies (cloud, containerization, networking), and translate feedback into actionable improvements will make you a trusted advisor and a key contributor to our long-term customer relationships. •Our dedication to innovation has been recognized by prestigious awards such as RSA's Innovation Sandbox Winner, CB Insights AI 100, CyberTech 100, and SC's Most Promising Early-Stage Start-up. •Customer Onboarding & Deployment: Partner with customers to design and implement secure deployments of our AI security solutions, ensuring seamless integration into their environments (cloud, on-prem, or hybrid). •Technical Guidance & Iteration: Provide expert technical consultation on infrastructure, containerization (Docker/Kubernetes), and cloud networking. Help customers rapidly iterate and adopt best practices for secure AI operations. •Customer Success Ownership: Act as the primary technical point of contact post-sale, ensuring customers derive ongoing value, achieve their security objectives, and successfully scale their deployments. •Troubleshooting & Optimization: Diagnose and resolve customer issues, optimize configurations, and proactively identify opportunities for improvement. •Enablement & Training: Deliver hands-on workshops, training sessions, and technical documentation to empower customer teams to be self-sufficient with our products. Qualifications: •Proven experience in a post-sales, customer success, or solutions engineering role (AI, security, or cloud-based products preferred). •Strong experience with Docker and containerized workloads; familiarity with Kubernetes is highly desirable. •Hands-on cloud experience (AWS, Azure, or GCP), including cloud networking concepts and Infrastructure as Code (IaC). •Python programming experience required; familiarity with AI/ML workflows (LangChain, LangGraph, MLOps tools) is a plus. •Skilled at troubleshooting technical issues and guiding customers through iterative solution design. •Excellent interpersonal and communication skills; comfortable working with both technical and business stakeholders. •Self-motivated, adaptable, and passionate about helping customers succeed. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!