Hiring: AI Operations Associate Company: Accordion Location: New York, NY Job Posted Time: 2026-09-09 18:00:44 Employment Type: Remote Target Skills & Keywords : Make, Rust, SAFe About the job Experience: •4+ years experience in AI operations, business process operations, production support, analytics, or QA Required Skills: •AI Workflow Monitoring •Monitor AI-driven workflows in production for abnormal behavior, trust issues, and degraded outputs •Review signals related to output quality, fallback use, and low-confidence patterns •Escalate issues affecting live user trust, business quality, or finance-sensitive outcomes •Track adoption rates, usage frequency, and tool traction •Incident Investigation •Investigate output-quality incidents, orchestration failures, and prompt/workflow regressions •Distinguish true software defects from model behavior, data-quality, or process issues •Partner with Engineering, QA, and business stakeholders on judgment-heavy incidents •Operational Controls •Support human-review patterns, fallback routes, and safe-operating responses •Define and apply production review practices for higher-risk workflows •Document evidence and issue patterns for repeatability and release decisions •Cover vendor-deployed solutions with same rigor as internally built workflows, managing vendor SLAs, update cycles, and incident patterns •Measurement Contribution Qualifications: •4+ years experience in AI operations, business process operations, production support, analytics, or QA •Strong analytical skills evaluating nuanced workflow/output issues with a focus on safe operations •High attention to detail; proven experience spotting subtle trust or quality issues •Ability to work across technical and non-technical teams in ambiguous situations •Comfort balancing evidence, judgment, and business impact under pressure •Experience with AI-enabled workflows, operational analytics, or workflow-heavy systems •Strong written comm Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!