Hiring: AI Growth Strategist Company: LogicMonitor Location: San Francisco, CA Job Posted Time: 2026-09-12 13:05:10 Employment Type: Hybrid Target Skills & Keywords : SaaS About the job Experience: •4+ years of experience in Customer Success, Professional Services, Technical Account Management, Solutions Consulting, AI/ML, enterprise SaaS, or technical consulting, supporting complex enterprise customers. Required Skills: •The AI Growth Strategist partners with Edwin customers to ensure they successfully operationalize AI, achieve measurable business outcomes, and accelerate their journey toward Autonomous IT. •Working with a portfolio of strategic customers, you will combine technical expertise, business consulting, data-driven insights, and executive engagement to maximize adoption, improve customer health, demonstrate ROI, and identify opportunities for continued growth. •Own customer success across a portfolio of strategic Edwin customers, guiding them from deployment through operational adoption, value realization, and Autonomous IT maturity. •Partner with AI Impact teams to ensure customers successfully transition from technical deployment to sustained operational adoption. •Develop and execute AI Success Plans aligned to customer business objectives, tracking measurable outcomes throughout the customer lifecycle. •Monitor customer adoption, product usage, health signals, and operational maturity, proactively identifying risks and coordinating actions to accelerate customer success. •Deliver Executive Business Reviews that communicate business value, ROI, adoption progress, and recommendations for continued growth. •Guide customers in expanding AI adoption across new teams, use cases, and operational workflows to maximize business impact. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!