AI E-Commerce Content & Customer Success Specialist
Jobot - Mountain View, CA
Hiring: AI E-Commerce Content & Customer Success Specialist Company: Jobot Location: Mountain View, CA Job Posted Time: 2026-09-17 09:34:53 Employment Type: Remote Target Skills & Keywords : Figma, Slack About the job Required Skills: •Serve as a primary point of contact for customers through email, Slack, and virtual meetings. •Gather customer requirements, feedback, and project details, ensuring information is communicated clearly -to internal stakeholders. •Develop concepts and creative direction for product imagery and visual content. •Review written content, images, and marketing materials to ensure quality, accuracy, and brand consistency. •Utilize AI tools to support research, content development, brainstorming, image generation, and productivity initiatives. •Prepare customer presentations, reporting materials, marketing collateral, and other customer-facing documentation. •Track project milestones, approvals, deadlines, and revisions. •Proactively identify missing information, risks, or project roadblocks and resolve issues before they impact customer deliverables. Qualifications: •Strong written and verbal communication skills. •Comfortable using AI-powered tools for content creation, research, and workflow efficiency. •Strong organizational and project coordination skills. •Demonstrated capacity to manage multiple priorities in a fast-paced environment. •Strong attention to detail and commitment to delivering high-quality work. •Independent, self-motivated, and able to perform with limited supervision. •Demonstrated capacity to learn new tools and processes quickly. •Excellent critical thinking and problem-solving abilities. •Operational familiarity with online marketplace platforms. •Operational familiarity with Canva, Figma, Photoshop, or similar design tools. Compensation: •$50,000 - $90,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!