Hiring: Agentic Operations Architect Company: Gusto Location: San Francisco Bay Area Job Posted Time: 2026-09-10 14:47:59 Employment Type: Full-time / Hybrid Target Skills & Keywords : LLM, RAG, Risk Management, SaaS About the job Experience: •8+ years in operations, product, or AI roles — with at least 2 years designing and deploying AI-assisted or agentic workflows in production •At least 2 years designing and deploying AI-assisted or agentic workflows in production Required Skills: •Here’s What You’ll Do Day-to-day •Build the patterns •Design the reusable patterns for agentic service workflows, orchestration, HITL protocols, override and escalation logic, quality safeguards, so builders assemble from proven components •Set the standards builders work to, concrete enough to apply without you in the room •Prototype workflows selectively: to validate a pattern, expose a gap, or unblock a hard problem, then extract the reusable part and hand it off •Pull learnings from every build back into the shared patterns, so each one is faster and safer than the last •Influence Product on what to build next: turn what's slowing builders down into specific, prioritized asks backed by evidence •Prototype around gaps the platform doesn't cover yet, proving a capability is worth building before USP invests Qualifications: •Demonstrated capacity to assess whether underlying data structures, quality, and governance can support reliable agentic performance •Exposure to AI governance or safety-oriented review processes •Our cash compensation amount for this role is $168,420/yr to $210,525/yr in Denver & most major metro locations, and $197,895/yr to $247,369/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. •Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately •Per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. •Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. •When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. •Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Compensation: •$168,420 - $210,525 / year •We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!