Agentforce Salesforce Quality Assurance Tester
Cherokee Federal - Almont, CO
Hiring: Agentforce Salesforce Quality Assurance Tester Company: Cherokee Federal Location: Almont, CO Job Posted Time: 2026-09-17 12:48:18 Employment Type: Full-time Target Skills & Keywords : Agile, Apex, Azure DevOps, Jira, LLM, Quality Assurance, REST, SOAP, Salesforce, Secret Clearance About the job Required Skills: •Develop, maintain, and execute comprehensive test plans, test cases, and test scripts across Salesforce configuration, customization, and integration work throughout the release lifecycle. •Interface directly with government leads and Product Owners to understand acceptance criteria, clarify testing scope, and confirm release timing for new enhancement requests. •Perform functional, regression, integration, end-to-end, and user acceptance testing (UAT) support across sprints and Salesforce releases. •Validate declarative configuration and automation, including Flow (record-triggered, screen flows, scheduled flows), approvals, validation rules, page layouts, and Lightning App Builder, ensuring intended behavior and operational accuracy. •Test custom development, including Apex, Lightning Web Components, and triggers, and perform backend validation using SOQL as needed. •Validate integrations between Salesforce and external systems (e.g., MuleSoft, REST/SOAP APIs, middleware), confirming data integrity across systems. •Test Agentforce agents, validating that natural-language utterances select the correct topic and invoke the correct action (Apex action, Flow, or prompt template), including near-miss utterances that should not trigger an action. •Validate prompt templates built in Prompt Builder for accuracy and proper grounding in source data (e.g., Data Cloud); test for hallucinated, incomplete, or off-topic responses. Qualifications: •Bachelor's degree with preferred study in Computer Science, Information Science, Information Systems Management, Math, Statistics, Operations Research, or Engineering and a minimum of four (4) years of experience. Six (6) years of work experience in a related field may be substituted for education. •Demonstrated experience performing QA and testing in an Agile delivery environment, including test planning, test case development, and defect management. •Proven ability to design and execute test cases from user stories and acceptance criteria, including exception paths. •Hands-on experience testing Salesforce applications, including declarative configuration and automation such as Salesforce Flow. •Must pass pre-employment qualifications of Cherokee Federal. •Hands-on experience testing Agentforce agents or other conversational AI / LLM-based systems. •Operational familiarity with Agentforce Testing Center, Prompt Builder, and Data Cloud grounding. •Working understanding on how to test non-deterministic AI output (grounding, hallucination, evaluation methodology). Compensation: •$100,000 - $120,000 / year •Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!